A Benefits Administration Conference – Monday 23rd June 2008

The Challenges Facing Local Authority Benefit Administration 2008 

Monday 23rd June 2008
Local Government House, Smith Square, Westminster SW1 

This conference examines the current key challenges to the administration of Housing Benefit. It focuses on the main issues that affect service delivery, looking at important ongoing and proposed changes to the service framework. 

Normally change is driven by changes in legalisation but now the changes are being driven by external pressures of funding, harmonisation and recession. 

Specifically the conference will examine the impact of the current local authority pay reviews and the development of pay and grading arrangements within the context of single status, the administration grant cut, the development of shared services and the transformation agenda. The conference will also provide an overview of the Government’s objectives for the future of welfare benefits and the role of local authorities within this. The conference will focus on how these changes affect benefit administration, how authorities can prepare for change and the impact on customer service. 

This is an important conference for benefit and revenue managers as it sets out the future framework in which authorities will deliver the benefits service.


Conference Objectives: